55g77 Privacy Policy
— Your Data & Your Rights

1 Who We Are

55g77 operates 55g77.io, an online betting and gaming platform serving players in Bangladesh. The platform offers sports betting (including cricket, football, and kabaddi), live casino games, slots, fishing games, and related promotional services. All services are delivered in English and all financial transactions are conducted in Bangladeshi Taka (BDT).

For the purposes of this Privacy Policy, "55g77", "we", "us", and "our" refer to the operator of 55g77.io. "You" and "your" refer to any individual who visits, registers on, or uses any part of the 55g77 platform. "Personal data" means any information that identifies you or could reasonably be used to identify you, either on its own or in combination with other data.

This Privacy Policy applies to all data collected through the 55g77.io website, mobile-optimised browser experience, and any related support or communication channels. It does not apply to third-party websites or services that may be linked from 55g77.io — those are governed by their own privacy policies.

If you have any questions about how 55g77 handles your personal data, please contact us at [email protected] (plain text only — not a clickable link).

2 Data We Collect

55g77 collects personal data in two broad ways: data you provide directly when registering and using the platform, and data collected automatically through your use of the platform. The categories of personal data we collect are described in the table below.

55g77 does not intentionally collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, health data beyond responsible gaming disclosures, or biometric data beyond standard KYC identity document checks.

You are not legally obligated to provide your personal data to 55g77. However, if you choose not to provide certain categories of data — particularly identity data and contact data — 55g77 will not be able to create and maintain a verified account for you, and you will be unable to use the platform's betting and gaming services.

3 How We Use Your Data

55g77 uses personal data only for the purposes listed below. We do not use your data for any purpose that is incompatible with the reason it was originally collected, without first obtaining your consent or establishing a separate lawful basis for the new use.

• Account creation and management: Processing your registration, maintaining your account, verifying your identity (KYC), and managing your 55g77 Login credentials.
• Service delivery: Processing bets, settling winnings, crediting bonuses, running promotions, and providing access to cricket betting, live casino, slots, fishing games, and all other platform products.
• Financial transaction processing: Handling deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and BRAC Bank; reconciling BDT account balances; detecting and preventing payment fraud.
• Responsible gaming compliance: Monitoring betting patterns for signs of problem gambling behaviour; enforcing deposit limits, cooling-off periods, and self-exclusion requests; sending responsible gaming reminders where appropriate.
• Fraud prevention and platform security: Detecting multi-accounting, bonus abuse, match-fixing activity, and other prohibited conduct described in the 55g77 Terms & Conditions; maintaining the integrity of games and markets.
• Legal and regulatory compliance: Meeting anti-money laundering (AML) obligations, responding to lawful requests from financial authorities, and maintaining transaction records as required.
• Customer support: Responding to support requests, resolving disputes, and managing complaints submitted to [email protected].
• Platform improvement: Analysing aggregated usage patterns (not individual profiling) to improve platform performance, game selection, and user experience features.
• Marketing communications (where consented): Sending promotional emails about new games, seasonal offers (e.g., Eid, Pohela Boishakh, BPL season), and personalised bonus offers — only to players who have opted in to marketing communications. You may withdraw consent at any time.

4 Legal Basis for Processing

Every instance of personal data processing carried out by 55g77 rests on one of the following lawful bases. We have identified the primary legal basis applicable to each main processing activity in the table below.

Where 55g77 relies on legitimate interests as a legal basis, we have assessed that those interests are not overridden by your privacy rights and freedoms. Where we rely on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing that took place before the withdrawal.

5 Data Sharing & Third Parties

55g77 does not sell your personal data. We share personal data only with the categories of third parties listed below, and only to the extent necessary for the stated purpose. All third-party data processors are bound by contractual obligations that require them to process your data securely and only as instructed by 55g77.

• Payment processors: bKash, Nagad, Rocket, Upay, and card network partners (Visa, Mastercard) receive the minimum transaction data necessary to process deposits and withdrawals in BDT. Dutch-Bangla Bank and BRAC Bank receive bank transfer data where applicable. These partners process data under their own regulatory obligations and data security standards.
• Identity verification (KYC) providers: Third-party KYC and age-verification service providers may receive copies of identity documents you submit during the verification process. These providers are contractually bound to use your data solely for identity verification purposes.
• Game content providers: Providers such as Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, and Spribe may receive your anonymised player session identifier to deliver game content. These providers do not receive your full identity or financial data.
• Fraud detection and AML services: Specialist fraud prevention and anti-money laundering technology providers may receive transaction patterns, IP data, and account behaviour data to assist in detecting suspicious activity. No unnecessary personal data is shared beyond what is required for the specific check.
• Customer support platforms: Support ticket content and communication data may be processed via a third-party helpdesk platform. These platforms operate under strict data processing agreements with 55g77.
• Legal and regulatory authorities: 55g77 will disclose personal data to law enforcement, financial regulators, or other government authorities where required to do so by applicable law, court order, or where disclosure is necessary to protect the rights and safety of 55g77 or its players.

55g77 does not share your personal data with advertising networks, data brokers, social media platforms, or any third party for the purpose of targeted advertising without your prior consent.

6 Payment Data & Financial Security

All financial transactions on the 55g77 platform are conducted in Bangladeshi Taka (BDT) and are protected by SSL encryption in transit. 55g77 does not store full payment card numbers on its servers. Card data processed via Visa and Mastercard is handled through PCI-DSS compliant payment gateways.

Mobile wallet transactions via bKash, Nagad, Rocket, and Upay are processed through the respective provider's own secure API. Your mobile wallet number is stored by 55g77 in encrypted form and is used solely for the purpose of processing deposits and withdrawals linked to your account. 55g77 will never share your mobile wallet number with any party outside of the direct payment processing chain.

Bank account data for Dutch-Bangla Bank, BRAC Bank, and other bank transfer methods is stored in encrypted form and used solely for processing approved withdrawal requests. Bank details are verified against your registered identity before any withdrawal is processed.

7 Cookies & Tracking Technologies

55g77.io uses cookies and similar tracking technologies to operate the platform, remember your session, and analyse how the site is used. A cookie is a small text file placed on your device by a web server. Cookies do not contain executable code and cannot carry viruses.

The cookies used on 55g77.io fall into the following categories:

You can control and delete cookies through your browser settings at any time. Please be aware that disabling strictly necessary cookies will prevent you from logging in to your 55g77 account and using most platform features. Disabling analytics cookies will not affect your ability to bet or play games.

55g77 does not use third-party advertising cookies or allow advertising networks to place tracking cookies on 55g77.io without your explicit consent.

8 Data Retention

55g77 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with legal obligations, to resolve disputes, and to enforce agreements. The general retention periods applied by 55g77 are described below.

• Active account data (identity, contact, financial, and betting data): Retained for the lifetime of your account and for a minimum of 5 years after account closure, to meet AML record-keeping requirements.
• KYC identity documents (scanned national ID, passport copies): Retained for a minimum of 5 years following the completion of the verification process or account closure, whichever is later.
• Financial transaction records (deposits, withdrawals, bet settlements in BDT): Retained for a minimum of 7 years to comply with financial record-keeping obligations.
• Support communications (emails, chat transcripts): Retained for 3 years from the date of the communication, or longer if the communication is relevant to an ongoing dispute or investigation.
• Responsible gaming records (self-exclusion history, deposit limit settings): Retained for 5 years after the expiry of the relevant restriction, to prevent the player from circumventing self-exclusion by opening a new account.
• Technical and analytics data (server logs, IP addresses, session data): Retained for up to 12 months, after which they are deleted or anonymised.
• Marketing consent records: Retained for the duration of the consent period and for 3 years after consent is withdrawn, as evidence of the consent status.

When personal data is no longer needed and the applicable retention period has expired, 55g77 will securely delete or anonymise that data so that it can no longer be associated with you as an identifiable individual.

9 Data Security

55g77 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include but are not limited to:

• SSL/TLS encryption: All data transmitted between your device and 55g77.io servers is encrypted in transit using industry-standard SSL/TLS protocols. Look for the padlock icon in your browser's address bar when accessing 55g77.io.
• Encrypted data storage: Sensitive personal data fields — including payment details, identity document data, and account passwords — are stored using strong encryption at rest.
• Access controls: Access to personal data held by 55g77 is restricted to authorised personnel on a strict need-to-know basis. Access rights are reviewed regularly and revoked when no longer required.
• Fraud and intrusion monitoring: 55g77 employs real-time monitoring systems to detect unusual account activity, suspicious login attempts, and potential data breaches.
• Secure password handling: Account passwords are stored using a one-way cryptographic hashing algorithm. 55g77 staff cannot see your plain-text password and will never ask for it.

While 55g77 takes data security seriously and maintains robust protection measures, no online system can guarantee absolute security. You play an important role in protecting your own account by using a strong, unique password and by keeping your 55g77 Login credentials confidential.

10 Your Rights Over Your Data

As a registered player on 55g77, you hold the following rights over your personal data. To exercise any of these rights, please contact 55g77 at [email protected] (plain text only — not a clickable link). 55g77 will respond to all data rights requests within 30 days of receipt, free of charge.

1. Right of access: You have the right to request a copy of all personal data that 55g77 holds about you, along with information about how it is used and with whom it has been shared.
2. Right to rectification: If any personal data 55g77 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. You may also update basic profile information directly within your account settings.
3. Right to erasure ("right to be forgotten"): You may request that 55g77 delete your personal data. This right is not absolute — 55g77 may be required to retain certain data to comply with legal obligations (e.g., AML financial records). Where erasure is not possible, 55g77 will explain the reason and confirm what data must be retained and for how long.
4. Right to restrict processing: You may request that 55g77 pause or limit the processing of your personal data in certain circumstances — for example, while the accuracy of the data is being contested.
5. Right to data portability: Where processing is based on your consent or on a contract with you, you may request a copy of your personal data in a structured, commonly-used, machine-readable format.
6. Right to object: You have the right to object to processing that is based on legitimate interests. You also have an unconditional right to object to processing for direct marketing purposes at any time.
7. Right to withdraw consent: Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before withdrawal.

If you believe that 55g77 has not handled your personal data in accordance with this Privacy Policy, please contact [email protected] in the first instance. 55g77 will investigate all privacy complaints promptly and in good faith.

11 Children & Minors

The 55g77 platform is strictly for adults aged 21 years and above. 55g77 does not knowingly collect personal data from any person under the age of 21. Age verification is applied during the registration process and may be re-requested at any point during the account lifecycle.

If 55g77 discovers that personal data has been collected from a person under the age of 21, the associated account will be suspended immediately, all data collected will be deleted as promptly as legally permissible, and any deposits associated with the account will be managed in accordance with the 55g77 Terms & Conditions pending investigation.

If you are a parent or guardian and believe that a minor in your care has registered on 55g77.io, please contact [email protected] immediately with details so that we can take prompt action.

12 Policy Updates

55g77 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes to this Policy, we will publish the updated version on this page with a revised effective date at the top of the document.

Where changes are significant, 55g77 will make reasonable efforts to notify registered players via the email address associated with their account before the changes take effect. For less significant updates, the publication of the revised Policy on this page constitutes sufficient notice.

We encourage you to review this Privacy Policy periodically to stay informed about how 55g77 protects your data. Your continued use of the 55g77 platform after a revised Policy has been published constitutes your acceptance of the updated terms.

This Privacy Policy was last updated and is effective as of 1 January 2026.

13 Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or the way 55g77 handles your personal data, please reach out to the 55g77 support team using the contact details below. All data-related communications should be written in English and sent from the email address registered to your 55g77 account where possible, to help us verify your identity before processing your request.

For responsible gaming support, self-exclusion, or deposit limit requests, please also visit the Responsible Gaming page for the full range of tools available to you.